Handle orders are typically dispatched within 24 hours.
Deliveries are sent via Australia Post.
Hardware is delivered separately from your door.
Please check your items as soon as they arrive and let us know within 48 hours if anything is damaged or doesn’t look right - our team will assist promptly.
Once your order has been dispatched, delivery timeframes are managed by the carrier. We can provide an estimated delivery window, however specific delivery dates can’t be guaranteed
Warranty, Care, and Maintenance Info
All hardware come with a 7-year mechanical warranty, and a 5-year finish warranty except living finishes: Matte Black & Venetian Bronze are only a 12 month finish warranty while Satin Brass in not covered by warranty.